A
Puppy "Lemon Law" is a guarantee to a dog buyer that
allows the buyer to return the dog to the seller if
it is found to be unhealthy.
Pure-breed dogs are always at risk for genetic
problems. Other factors, including kennel
conditions and exposure to other dogs, can
contribute to a dog's health. Many factors
contributing to a dogs health can be controlled by
kennel operators, others are beyond anyone's
control.
At Willow Spring Kennels, we do everything in our
power to prevent health problems with our puppies.
It is always our intention to provide puppies with a
clean bill of health and deal honestly and openly
with our customers. We love our dogs and recognize
that, far beyond a monetary investment, that a
dog is a lifelong friend and companion.
Public Notice
Pennsylvania Office of Attorney General
15th Floor Strawberry Square
Harrisburg, PA 17120
Phone: 717-772-0907
Fax: 717-772-4526
This notice shall be conspicuously posted in the
place of business of persons subject to this section
as enforced by the Pennsylvania Office of Attorney
General. This disclosure of rights is a summary of
Pennsylvania Law. A written notice setting forth the
rights provided under Section 9.3 of the Unfair
Trade Practices and Consumer Protection Law shall be
provided to you at the time of the sale. A civil
penalty of up to $1,000 shall be levied for each
violation in addition to any other penalty under
this act.
1.A seller shall provide you with a health record
for the dog at the time of sale. The health
record must contain information as required by the
Law.
2. The seller shall provide a health certificate
issued by a veterinarian within 21 days prior to the
date of sale OR a guarantee of good health issued
and signed by the seller. The health certificate and
the guarantee of good health must contain
information as required by the Law.
3. To preserve your rights under the Law, you must
take your newly purchased dog to a licensed
veterinarian for examination within 10 days of
purchase. If a veterinarian determines, within 10
days of purchase, that your dog is clinically ill or
has died from an injury sustained or illness likely
to have been contracted on or before the date of
sale and delivery, you have the following options:
(a) Return the dog for a complete refund; (b) Return
the dog for a replacement dog of equal value; OR (c)
Retain the dog and receive reimbursement for
reasonable veterinary fees, not exceeding the
purchase price. These options do not apply where a
seller, who has provided a health certificate issued
by a veterinarian, discloses in writing at the time
of sale the health problem for which the buyer later
seeks to return the dog.
4. If, within 30 days of purchase, a licensed
veterinarian determines that your dog has a
congenital or hereditary defect which adversely
affects the animal’s health or that your dog died
from a congenital or hereditary defect, you have the
same options as outlined in Section 3 (above).
5. Within 2 business days of a veterinarian’s
certification of your dog’s illness, defect or
death, you must notify the seller of the name,
address and telephone number of the examining
veterinarian. Failure to notify the seller within 2
business days will result in forfeiture of rights.
6. Refunds or reimbursements shall be made no later
than 14 days after the seller receives the
veterinarian certification. Veterinarian
certification shall be presented to the seller not
later than 5 days after you receive it.
7. Registerable Dogs — If the seller does not
provide within 120 days all documentation to effect
registration, you may exercise one of the following
options:
(a) Return the dog and receive a full refund of the
purchase price; OR (b) Retain the dog and receive a
50% refund of the purchase price.
8. If registerable, the seller shall provide at the
time of sale: the breeder’s name and address, the
name and registration number of the dam and sire,
and the name and address of the pedigree registry
organization where the dam and sire are registered.
To contact the Bureau of Consumer Protection,
call: 1-800-441-2555
